Privacy Policy

Your privacy is important to us.

Volunex Pte Ltd (“Volunex”, "we", "us" or "our") owns, manages, and operates www.volunex.com.sg (the "Website") and it sub-domains. Volunex is dedicated to protecting your personal information and informing you about how we use it.

This privacy policy applies to transactions and activities and data gathered or submitted online via the Website. We intend to convey our commitment to honor and respect the online privacy of the Website users. We are committed to protecting the privacy of its website users, and preventing unauthorized use of the information it collects. We do not sell, trade, rent, or otherwise distribute your personal information to third parties. We may use the information collected to provide notifications about important functionality changes to our website, new products, and/or special offers we think you’ll find valuable. Furthermore, the collected information about you through our website will be used in an effort to improve your online shopping experience, as well as communicate with you about our products, services and promotions.

By using of any of the features of this Website, you agree that you have reviewed and understood our Terms and Conditions and this Privacy Policy to your full satisfaction and acknowledged that you accept and are subject to the provisions of the Terms and Conditions and this Privacy Policy.  Each time you use the Website or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

Policy changes

We reserve the right to update or review this Privacy Policy from time to time. However, any substantial changes to this Policy shall be notified only to the registered users/members of this Website. Hence, we strongly recommend that the users periodically check this page for latest updates to this Policy as we may revise it without notice.

Information We Collect and How We Use It

We collect only that much information from the users that is required to provide efficient, timely, and reliable services.

Personal Information

Personal information is information that can identify an individual or information about an identifiable individual. We may collect personal information when you registered as member of this Website or during the ordering process. Your information is obtained for administration of your account, for contacting you in the course of processing your order and all your questions relating thereto, resolving disputes, providing customer support, troubleshooting, enforcing our Terms of Use Agreement, for delivering the product and informing you of any changes in the functionality and services of Volunex. In addition, your information may help us in identifying needs for additional content and functionality, developing such content and functionality and thereby improving the services and products we provide. The personal information may include, but not limited to:

·      Contact information - e.g., username, name, postal address, telephone number, fax, and email address;

·      Personal preferences - e.g., product wish lists, language preferences, and marketing consent; and

·      Transaction information - e.g., products purchased, method of payment, and amount paid.

How to Access and Edit Your Information

We believe strongly in giving you the ability to access and edit your personal information. To update your personal details, click My Account at the top of any page. There you can view, update and revise your account information. You may edit your profile at any time -- all you need is your username and password. Our system automatically updates any personal information you edit in your profile, or that you request we edit.

Links to Other Web Sites

The Website contains links to third-party web sites or Internet resources which are provided solely for your convenience and information. However, they are not covered by this privacy policy. We assume no responsibility for the privacy or security of information you provide to any third party through linked web sites or any other means. We strongly encourage you to read and understand the privacy policies of those web sites before proceed.

How to contact us

If you have any questions about our privacy policies and disclosure statement, please contact us at sales@volunex.com.sg

Effective Date: August 1, 2013



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Use of the volunex.com.sg Web site constitutes acceptance of our Terms of Service and Privacy Policy. Copyright@2013 Volunex Pte Ltd. All rights reserved.